Are you curious about service design or human centered innovation? We are proud to announce two events we are co-hosting with some awesome colleagues – both leaders in their fields:

17. July 2013, "Schöne neue Welt" – Wie aus kollaborativen Prozessen kreative Ideen entstehen (MaximiliansForum Munich, with Die Krieger des Lichts)

In cooperation with one of the leading creative forces in Germany – Marco Schnös from Die Krieger des Lichts – we are going to explore the new commercial opportunities of co-creation, new digital life and work environments and megatrends like democratization of information for todays businesses. 

How does the customer of the future look like? What are her or his needs? How can we efficently create new work and business models to meet those needs?

Following our motto "Doing, not talking" participants will create hands-on future strategies and testable prototypes.

More information and sign up: Website Bayern Design

23.-26. July 2013 EXECUTIVE SUMMER SCHOOL BERLIN (with Marc Stickdorn)

In cooperation with our Associate Marc Stickdorn – the co-author of the award-winning service design book ‘This is Service Design Thinking’ – we created a hands-on introductory workshop to the field of service design.  

From the announcement:

"In this summer school you experience the power of service design thinking first hand. You’ll not only become familiar with the fundamental tools and methods of service innovation, but also learn about the strategic design process. The tools of service design are easy to grasp and easy to use, but are rooted in business reality and bring powerful clarity and insights. They can be used to design unique services or service components which will stand out from the competition, or to optimise existing services around what the customer really wants – cutting away wasteful effort and concentrating on a unique customer experience across various on- and offline channels."

More information an sign up:

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AuthorMarkus Hormeß