The Human centered innovation workshop has helped us think about ideation & service design in an entirely new way which is much more engaging, effective & fun. Kudos to Adam and Marcus.
High quality, dedication, reliability, trustworthiness - these are the reasons we chose WorkPlayExperience. We are happy to recommend WorkPlayExperience warmly and enthusiastically. In conclusion - experience and innovation lead to success, and to WorkPlayExperience.
WorkPlayExperience were incredibly professional to deal with. Our Australian Government department thoroughly enjoyed their unique and thought-provoking service design methodologies, and their workshop has greatly influenced the direction we will take our Innovation Policy Division on our innovation journey. Their energy and enthusiasm for their work, and our business was contagious! Their follow up methodologies document has become a faithful reference for our everyday work; and the tools they provided our Department with are relevant and appropriate.
When we need to explain customer service in a new, fresh and original way, we call (WorkPlayExperience) every time. Helping professionals to get into the minds of customers isn’t something that technicians find easy. Fortunately, we have Adam and Markus to bring in!
(WorkPlayExperience have developed) the most powerful tool kit when working on customer experience or interaction with customers. Speaking from experience with WorkPlayExperience - it’s just amazing how the theater setting immediately creates a different mind set with the participants and thus makes them play, interact and learn more (and better)!
(WorkPlayExperience) managed to really engage our management - and used fun and laughter to communicate important themes like outside-in thinking, emotional experience, and the importance of personas.You have inspired us all on our road towards more customer focus... a huge ‘merci’ from Bern!