Adam StJohn Lawrence
Customer experience consultant & actor
Briton Adam Lawrence is a professional comedian, business consultant and writer with a background in psychology and the automotive industry. For years he has been using expertise gained in the world of theatre and film to help companies influence their customers.
Markus Edgar Hormeß
Service Innovation Consultant
Markus Hormeß is a service designer and organisational consultant. For years, the qualified scientist has worked in the engineering, banking and IT fields, helping companies to improve complex services and to make them more customer friendly.
Work•Play•Experience
Work•Play•Experience is a service design and customer experience consultancy with a unique approach. Based in Germany, we advise companies and agencies worldwide.
